Even before the pandemic, mental health was emerging as an important topic. Now, it’s everywhere. Gradually, people across the world have been opening up and talking about their own mental […]

Even before the pandemic, mental health was emerging as an important topic. Now, it’s everywhere. Gradually, people across the world have been opening up and talking about their own mental […]
With one in four people expected to be diagnosed with a mental health condition in their lifetime, and a clear spotlight on the issue which is feared to compound and […]
Our mental health has taken a beating this year. One of many ripple effects from COVID-19 is the toll living through a pandemic has taken on our emotional, psychological and […]
The impact of the COVID-19 pandemic is having a ripple effect across all areas of the healthcare industry — and more changes are expected. To help navigate the short, medium […]
Like many events this year, the 2020 presidential election is unlike any election we’ve seen before – for many reasons, one of which being the debate over science and health […]
There is no denying how difficult 2020 has been for Americans. The onset of the COVID-19 pandemic completely changed the way we work, socialize and move about our daily lives. […]
I recently joined the Touchpoint Media podcast as a guest and we discussed the common ways hospital systems attempt to measure Voice of Customer (VoC), including Net Promoter Score (NPS), […]
Every influenza (flu) season is unpredictable. The typical refrain is “if you’ve seen one flu season, you’ve seen one flu season” no matter how many years you have worked in […]
The pandemic has disrupted every facet of life, making many things more complicated and others more apparent than ever. For pharma, this is a unique inflection point. For many companies, […]
COVID-19 has been called “the great equalizer” because no one is safe – regardless of privilege or power. While there is truth to this description (see here), the pandemic has […]