The 6th Amendment of the Constitution specifies the right to legal representation and, in medicine, the Hippocratic Oath is still a sacred tenet. But public relations doesn’t have such a provision, […]

The 6th Amendment of the Constitution specifies the right to legal representation and, in medicine, the Hippocratic Oath is still a sacred tenet. But public relations doesn’t have such a provision, […]
Life is filled with unintended consequences, and right now we are seeing that play out in the health care world. When managing any crisis, let alone COVID-19, a principle goal […]
The healthcare industry saw a record number of mergers and acquisitions last year. And the flurry of deal making has carried over into this year, such as Bon Secours and […]
Despite even the best planning, crises happen. So, it is important for health care organizations’ crisis policies and procedures to be prepared before the unexpected happens. In a world where […]
Across every sphere of public life, we’re bombarded by disruption and dysfunction — from security breaches and mechanical failures to people behaving badly. In the minds of food and nutrition […]
Sticks and stones may break your bones. But words? They can demolish your business reputation in a New York minute, especially when amplified and multiplied by the social media megaphone. […]
We all do it. We fail. We don’t want to fail — but we do. I conduct crisis trainings across the country and begin each session with a request: “Raise […]
A client of ours, who has been one of the critical organizations providing disaster aid to victims of Hurricanes Harvey and Irma, recently posed a familiar question: how do we […]
As Florida now braces itself for Hurricane Irma only two weeks after Hurricane Harvey, those in Texas and Louisiana are just beginning the rebuilding process in the aftermath of a […]
In a crisis the stakes are always high. No matter the practice area, reputations are on the line and making a bad situation worse is the last thing a company […]