Recently, my colleagues and I took several road (and air) trips to visit client sites and interview their employees. Part of a larger effort around improving the organization’s culture, we […]
4 Tips to Keep Employees Engaged During the Distracting Holiday Season
The holidays are a unique time of year. For some businesses, things slow down as the year end nears, and budgets and projects wrap up. For others, things ramp up […]
Out of Chaos and Into the Moment
Humans are humans are humans. Whether you’re designing an engaging brand so that you can grow your market share or planning a great birthday party for your daughter, the thinking […]
3 Tips for Keeping Hospital Employees Engaged in Times of Change
The healthcare industry saw a record number of mergers and acquisitions last year. And the flurry of deal making has carried over into this year, such as Bon Secours and […]
Re-Energize Employees on the Edge
Change – it’s a funny thing. Sometimes you hate it, sometimes you need it. Everyone has those moments, right? Those times where you look around at your house, workspace, exercise […]
Beat the Odds During Health Care Organizational Change
In any organization in any industry, employees can be your greatest asset or your most formidable challenge when it comes to organizational change. That is particularly true for health care […]
Recruiting and Retaining Employees in a Competitive Market
The U.S. Labor Department recently announced that the unemployment rate is the lowest it’s been since 1969. If you do the math, that’s nearly five decades! To put things in […]
The Secret Weapon for Moving Employees through Health Care System Change
An engaged workforce is important for any productive organization. For health care providers, it’s essential. Your employees are your direct link to patients, and their engagement – or disengagement – […]
Employee Engagement: Three Steps to Borrow from Customer Engagement
Every year, organizations invest significant time and money to understand and appease their customers, while often overlooking their most important customer and asset: employees. But, employee engagement is critical to business […]
Employee Experience – A Design Challenge
We all know Tom. He comes to every meeting with his laptop up, but head down. He’s at the table, but somewhere else. He’ll weather this meeting, just like the […]