When Transparency is too Transparent: Guidelines for the Workplace

Workplace transparency. Everyone wants it. In fact, most employees expect it. But are organizations obligated to share all information, all the time?

Transparency is defined within a business context as “ …the lack of hidden agendas or conditions as well as the availability of full information required for collaboration, cooperation and decision-making…

Transparency generally increases trust, empowers front-line employees and improves the quality and speed of decision-making. However, it also can be a distraction and a competitive disadvantage. How should companies balance the desire to know with the need to know? Consider these guidelines when determining what information to share, who to share it with and when to share it.

When you bring employees into the conversation, they can better understand their role in helping your organization succeed. When balanced well, fostering a culture of transparency helps to build trust, loyalty and a more creative, engaged workforce.

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